Alex Williams

I am currently trying to sell my mobile phone on eBay because it doesn’t do it for me, anymore. I’m looking into purchasing more of a ‘business’ phone such as a BlackBerry or Treo. I’ve decided not to venture into the iPhone world like everyone else, because I don’t like its phone and keyboard features, which are what I plan on using the most (for calling, and email, duh!).

During the last 2 days, I’ve been in contact with a buyer who had a few questions about my Motorola PEBL. I was nice enough to send pictures of the phone, including one very clear picture of an extremely minor scruff on the back of the phone.

The buyer decided to back out from his bid because it wasn’t as new as he expected. My initial reaction was that of frustation. I contacted the buyer and warned him that his reasons to retract his bid were invalid and against eBay’s policies (and I was right).

Unfortunately, what I didn’t realize, at the time, was that his reasons were none of my business. I had no right trying to “force” him to buy a phone he didn’t actually want. This has happened to me many times in retail stores when salespeople would push items on me that I just didn’t want.

When I woke up this morning, I wrote a friendly email to the buyer excusing myself of my behaviour the previous day.

When selling a product or a service, I think it’s VERY important to respect your buyers whether they decide to buy or not. I’ll make sure not to let this slip my mind the next time I engage a sales process.

On that note, the auction ends in exactly 14 hours (July 8th at 10:37am EST). If you’re interested in purchasing an incredible Quad Band Black Motorola PEBL U6 (unlocked), make sure you Place a Bid.